Emergency Plumber in San Antonio
Armor Pro Services is a locally owned San Antonio emergency plumber, licensed under Texas RMP #36282, triaging active leaks, sewage backups, no-water calls, and gas odors same day across most of Bexar County. The fast version: shut the nearest valve you can reach, and if you smell gas, leave the building first and call CPS Energy at 1-800-870-1760. Then call us at 210-212-7667 and we will tell you what to do next.
Emergency Plumber in San Antonio: What to Do in the First 5 Minutes
Call 210-212-7667 and stop the water first. For a fixture leak, close the shutoff valve under the sink or behind the toilet. For a leak you cannot trace, close the main at the meter near the curb or at the house side where the line enters. That single move is what keeps a $400 repair from becoming a $4,000 water-damage claim, because a pinhole leak that reaches drywall roughly doubles its damage every 48 hours and mold follows inside 72. Once the water is off, the emergency is contained and we can quote the actual fix calmly instead of you bailing water while we talk. We run routes across Bexar County every weekday, from inside Loop 410 out to the Loop 1604 suburbs, and our trucks are stocked for the day's most common calls, so most emergency repairs are one trip. We are licensed and insured under Texas RMP #36282. Not every drip is a same-day emergency, and we will say so: a slow faucet drip or a running toilet can wait for a scheduled slot, and we would rather book you a better price window than dispatch a truck you do not need today.
After-Hours Plumber San Antonio: How Our Hours Actually Work
Here is the honest answer most franchise pages will not give you. Our phones are staffed Monday through Friday, 8 AM to 5 PM, and that is when we dispatch same-day for calls placed by early afternoon inside Loop 1604. After-hours and weekend response may carry a surcharge, and we quote that amount before we roll a truck, never as a surprise line item on the invoice. We will not advertise a 24-hour dispatch fleet we do not run. What we will do, if you call after hours, is help you make the situation safe over the phone, which valve to shut, what not to touch, and book you the first slot that fits the urgency. A contained leak with the water shut off is no longer an emergency, it is a first-call-tomorrow job, and treating it that way usually saves you the overtime premium. Call 210-212-7667 and we will tell you which category you are actually in.
Sewage Backup Emergency: Why This One Cannot Wait
A sewage backup in San Antonio is the one call we treat as a genuine health emergency, not just an inconvenience. Raw sewage coming up through a floor drain, a tub, or the lowest fixtures in the house means the main lateral is blocked, and every flush and every running tap pushes more of it into your living space. If you rent, it is also a liability issue your landlord needs to act on immediately. Stop using all water in the house the moment you see it. We cable or hydro-jet the lateral at 4,000 psi to clear the blockage, then run a camera through the line and hand you a written report of what caused it, because in the pre-1970 housing stock around Monte Vista, Olmos Park, and parts of the West Side the cause is often a collapsed cast iron or Orangeburg lateral with pecan-root intrusion, not a simple clog. Knowing which one you have changes whether the fix is a clear-and-camera or a spot repair, and we will not sell you trenchless when a six-foot point repair will do. Call 210-212-7667 the moment sewage shows up.
Gas Smell Near a Water Heater or Appliance: Do This First, Then Call Us
If you smell rotten eggs or sulfur near the water heater, stove, or furnace, treat it as a gas leak until proven otherwise. Do not flip any light switches, do not unplug or plug anything in, and do not test it with a flame. Get everyone out of the house, leave a door open behind you, and from outside call CPS Energy at 1-800-870-1760 so they can shut the meter and secure the line. That is the order: people out, utility called, meter off. Only after the utility has cleared the line do we come in. We locate the exact leak point with an electronic detector, repair the fault, and pressure-test the whole line to 10 psi for 15 minutes minimum before anything gets relit. We do not guess, and we do not relight a system we have not proven tight. CSST flex line gets bonded per manufacturer spec, and permit-required gas work is filed through the City of San Antonio Development Services Department under RMP #36282.
When It Is NOT an Emergency (And You Can Save Money Waiting)
We would rather keep your trust than book a truck you do not need today, so here is when to skip the emergency call. A single faucet that drips, a toilet that runs but still flushes, a slow shower drain you can live with for a night, or one water heater that quit on a unit that is clearly past its service life and not leaking gas or water. None of those get worse fast, and dispatching reactively for them usually costs you more than booking a planned slot when we are not racing the clock. If the water is shut off and contained, you are no longer in an emergency, you are in a scheduled repair, and that is a better price every time. The honest test is simple: is water or sewage actively entering your home, is there a gas odor, or do you have no water at all? If none of those is true, call during business hours and let us book you the right slot rather than the fastest one. If you are not sure which side of the line you are on, call 210-212-7667 and describe it. We will tell you straight.
What Counts as a Same-Day Plumbing Emergency Here
Same-day slots fill fastest, so it helps to know where your problem lands. Definite emergencies we triage same day: an active leak you cannot stop, sewage backing into sinks or tubs, no water pressure to the whole house, a toilet overflowing that will not stop, and a gas odor near a plumbing appliance. These do not wait. Usually same-day if you call before noon: a single clogged drain, a running toilet wasting water, or a water heater that has stopped heating but is not leaking. These are bad but controllable. Most jobs are one trip because our trucks carry parts for drain stoppages, toilet repairs, common leak fixes, and water heater diagnostics for Rinnai, Navien, Rheem, and A.O. Smith units. When a job needs a special-order part or a City of San Antonio permit, we complete what we safely can the same day and confirm the return visit in writing. You approve an upfront price before any wrench turns, and if the scope changes inside the wall or under the post-tension slab, we stop, explain what changed, and get your go-ahead before continuing.
Frequently asked
What counts as a plumbing emergency?
A plumbing emergency is anything actively damaging your home or putting you at risk: an active leak you cannot stop, sewage backing up into sinks or tubs, no water to the whole house, a toilet overflowing that will not stop, or a gas smell near a water heater or appliance. For a gas odor, leave the building and call CPS Energy at 1-800-870-1760 first. For water problems, shut the nearest valve you can reach and call us at 210-212-7667. A slow drip or a running toilet is not an emergency and can wait for a scheduled slot.
There is no water in the house. Who do I call?
First check whether the outage is just you or the whole street. If neighbors also have no water, it is a SAWS main issue and you call San Antonio Water System, not a plumber. If only your house is dry, check that the main shutoff at the meter or where the line enters the house was not accidentally closed, and that a pressure-reducing valve has not failed. If the valves are open and you still have nothing, the problem is on your side of the meter and that is ours to fix. Call 210-212-7667 and we will trace it same day when you reach us during the business day.
Do you offer after-hours emergency plumbing in San Antonio?
Our phones are staffed Monday through Friday, 8 AM to 5 PM, which is when we dispatch same-day for most of the metro inside Loop 1604. After-hours and weekend calls may carry a surcharge that we quote before we roll a truck, never as a surprise on the invoice. If you reach us after hours, we will help you make the situation safe over the phone and book the first slot that fits. We will not advertise a 24-hour dispatch fleet we do not run.
Sewage is backing up into my tub. What do I do right now?
Stop using every water source in the house immediately, because every flush and every tap pushes more sewage into your living space through the blocked main lateral. Keep people and pets away from the affected area. Then call 210-212-7667. We cable or hydro-jet the lateral to clear the blockage, run a camera to find the cause, and hand you a written report. In pre-1970 San Antonio homes the cause is often a collapsed cast iron or Orangeburg lateral with root intrusion, which we will confirm with the camera before recommending a repair.
I smell gas near my water heater. What is the protocol?
Treat it as a gas leak. Do not flip light switches, do not plug or unplug anything, and do not test it with a flame. Get everyone out of the house, leave a door open, and from outside call CPS Energy at 1-800-870-1760 to shut the meter and secure the line. Only after the utility clears the line do we come in. We find the exact leak point with an electronic detector, repair it, and pressure-test the line to 10 psi for 15 minutes before relighting anything. Call us at 210-212-7667 after the utility has secured the meter.
How fast can an emergency plumber get to me?
Calls placed by early afternoon on weekdays are dispatched same day for most addresses inside Loop 1604, and we give you a specific ETA when you call rather than a wide window. Outlying areas like Helotes, Schertz, and Converse are typically first-call the following morning. Our trucks are stocked for the day's most common calls, so most emergency repairs are completed in one trip. Call 210-212-7667 and we will tell you honestly when we can be there before we confirm the dispatch.
Are you a licensed plumber for emergency work in Texas?
Yes. Armor Pro Services holds Texas RMP license #36282 and is licensed and insured. Permit-required emergency work, such as water heater changeouts and gas line repairs, is filed through the City of San Antonio Development Services Department under that license. We do not subcontract permit-required work to unlicensed crews, even on a same-day call.
Will you charge a surprise fee on an emergency call?
No. We give you an upfront written price that covers diagnosis and the proposed repair together before any work starts. If the scope changes once we are into the job, we stop, explain what changed, and get your approval before continuing. Any after-hours or weekend surcharge is quoted before we dispatch, not added later. You will not see undisclosed trip, dispatch, or diagnostic charges on the invoice.